Your Personal Information is recorded when you:
- Commence direct communications with us either in relation to a query or complaint; and/or
- General use of our Site
a. Commencing direct communications with us either in relation to a query or complaint.
We collect Personal Information when you commence direct communications with us by send us a “quote" request via our Site enquiry form. In order to send a “quote" request, we will require the following Personal Information from you:. Your first name, email address, telephone. This information is mandatory so we could contact you and respond to your request. When you commence direct communications with us, we will retain such communication(s) and the accompanying Personal Information you provide together with them for the amount of time necessary to adequately and professionally process your inquiries, respond to your requests and improve our services to our Users. We may also use the email address provided to send you occasional updates about special offers and new products.
b. General Use of our Site. The Site makes use of log files. We use log files to collect the following information: internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, clicked pages and any other information your browser may send to us. We use such information to analyze trends, administer the site, track user’s movement around the Site, and gather demographic information. Cookies.
i. Some of our Site pages use “cookies" and other tracking technologies. A “cookie" is a small text file that may be used, for example, to collect information about Site activity. Our Site uses two types of cookies: session cookies and persistent cookies. Session cookies are created temporarily in your web browser directory while you are visiting a website and are deleted once you leave the website. Persistent cookies remain in your web browser and are activated again once you visit the website that created that specific cookie. A web beacon is a small file used by a website or an advertisement-related action to keep track of your navigation through a single website or a series of websites. A pixel is a small line of code which is used by a website or an advertisement-related action to assign online activities to a computer or browser.
iv. Please note that your browser enables you to disable all cookies (if you do not know how to do this, check out the “Help" file of your browser), however, this may interfere with your use of the Site or other internet websites.
v. If you would like to opt-out of the non-personally identifying cookies that our Website may use, please email us at firstname.lastname@example.org
vi. If you use a new computer, upgrade or change web browsers or take any action which results in the deletion of the "opt out" cookie, you will need to perform this opt-out process again upon any such change.
vii. For more information about cookies including how to set your internet browser to reject cookies please go to www.allaboutcookies.org.